Support: Data Subject Requests

For users of the Traced app

As we do not collect any personally identifiable information from non-commercial users of the Traced app, we cannot cross reference any of the threat intelligence data that we collect to any person or persons.

For those who are a registered administrator of Traced Control

If you are a registered administrator of a Traced Control account, please email your data subject access request to dsar@traced.app so we can verify you and address your data subject access request.

For those who have connected the Traced app with their organisation

If your organisation is using Traced Control and your device has been connected to their account, then the administrator of your organisation’s Traced Control account may cross reference threat intelligence data back to an email address.

As this data is confidential to each organisation, it is not accessible to us here at Traced and we behave solely as the data processor in this case.

If applicable, you should contact the administrator of your organisation’s Traced Control account to request the data that they may be in control of.

Further information regarding the above is outlined in our: