Support

FAQs

• What data does Trustd collect?
• What do I do if I’ve been hacked or someone is spying on me?
• What does the Trustd app do?
• Why doesn’t Trustd know exactly which app is spying on me?
• I’m getting an alert for SmartStay – what do I do?
• Why does Trustd say I need to update my device, but there are no updates available?

---

Trustd MTD for Businesses

Trustd is a mobile threat defense (MTD) for businesses that enables you to easily enrol all your employees’ devices and monitor the health of their phones and tablets – without compromising their privacy.

Getting started with Trustd MTD

• What data is collected on app users registered in the MTD?
• Create a Trustd MTD account and enrol a device.
• Getting Started with Trustd MTD

Enrolling employees in Trustd

• Instructions for employees: Connect an Android device via email
• Instructions for employees: Connect an iOS device via email
• Instructions for employees: Connect an Android device via MDM
• Instructions for employees: Connect an iOS device via MDM

Keeping your organisation protected

• High and Medium Risk Events that Sync to Trustd
• Watch Zero Trust in action: How Trustd blocks access to MS Cloud Apps from non-compliant devices
• Trustd’s On-Device VPN Protection
• What do the Zero Trust settings in Trustd MTD do?

Policies and EULAs

• Privacy policy
• Trustd platform terms
• Trustd password policy
• Trustd MTD Service Plan
• Trustd App End User License Agreement

Still not sure?